If you've lost your debit card or believe your checking account has been compromised, you should immediately lock your debit card from within the app.

To lock your Empower debit card, go to the "Banking" view in your app > click on "MORE" > and then select "Lock card." This will ensure that your current debit card is no longer active or usable.

In order to unlock your card, you can follow the same steps as above, though the "Lock card" button will now appear as "Unlock card".

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