We're sorry to see you go! To delete your Empower account, follow these steps:
- Go to your Profile Menu (Accessed by tapping on the person icon in the upper left-hand corner of your app)
- Scroll all the way down to DELETE ACCOUNT.
- Select DELETE ACCOUNT.
This will delete your record on our system, as well as any connections with your banks and deactivates any future AutoSave transfers.
Please contact us if you have a transfer in progress before deleting your account, at firstname.lastname@example.org. Rest assured, your banking credentials, transactions and balances remain the same with your institutions.
Note: This is NOT the same as closing your Empower banking accounts. To do that, you will need to contact us.